Pune: The Lonavla City Police Station has received the ISO 9001: 2015 certification. The certificate was handed over to Police Inspector Manoj Kumar Yadav, in charge of the police station by Superintendent of Police (Pune Rural) Sandeep Patil.
With the ISO certification, Lonavala city police station has turned ‘smart’ amongst the other police stations under the Pune Rural police department. The certificate for a police station requires 105 criteria of ISO to be fulfilled. In the case of police stations, it is seen how many satisfied persons come to the police station for their complaints. These 105 parameters are related to infrastructure, practical working mobility, social policing check status, crime exposure rate, document and record keeping, emergency response system and quality management system.
Lonavala Police Station was honoured with Smart A ++ grade for its quality performance in maintaining law and order in the city and using technology successfully. The ISO certification is valid for three years and reassessment is done to check whether they are complying with the norms after the validity period expires.
Inspector Yadak took this initiative under the guidance of Superintendent of Police Sandeep Patil, Additional Superintendent of Police Vivek Patil and Assistant Superintendent of Police Navneet Kanwat. The idea behind the certification of rural police stations is to enable the force to provide smart policing to the people, a service which is on par with urban policing, he added.
Police Inspector Manoj Kumar Yadav said, “Lonavala city police team maintained law and order during the Covid-19 crisis period. We will make special efforts to curb crime and build trust in the minds of the common people about the police department.” Earlier, the Mundhwa police station under Pune City Police department had got the honour of being the first ISO-certified police station in the district. The ISO 9001:2015 certificate was given to Mundhwa police station.