Pune: The outbreak of COVID-19 has affected the operations of banks and all businesses alike. Recently, consumers were hit with sky-rocketing electricity bills due to the lockdown, which caused a delay in payments of bills. Considering this, Maharashtra State Electricity Distribution Corporation Limited (MSEDCL) has appealed to the consumers to consider online payments instead of cash and cheque.
After the lockdown was relaxed in all the areas, the board had begun reading electricity meters and distribution of electricity bills as well as electricity bill payment centres.
Clearing the recent confusions, in June, the electricity bill has been paid according to the meter readings of the last two-three months.
Previously, if the customer paid the electricity bill by cheque as per the rules, the amount is credited to the customer's account on the same day on which the cheques is cashed. However, due to the lockdown, the number of manpower in many banks is limited and banks in the restricted containment area have been closed.
Therefore, if the customer has given a cheque for the electricity bill, withdrawal from the bank is delayed. If the cheques are returned after the due date, the next month's bill is likely to come with arrears.
Also, if the cheques get bounces for any reason, as per the rules of Maharashtra Electricity Regulatory Commission, a fine of Rs. 750 may be levied on the next electricity bill. This can cause unnecessary inconvenience to the customer.
Also, in the background of the COVID-19 pandemic, it is now convenient to pay electricity bills through in-house online options instead of going to banks or MSEDCL for depositing checks.
Suggesting the customers to use online methods, MSEDCL suggested that they should use an online site to pay the bill. The mobile app or www.mahadiscom.in can be used to pay the bill.
Apart from this, MSEDCL has also appealed to the customers who have MSEDCL bank printed details on their electricity bills to use RTGS and NEFT.