PUNE: The Cyber Crime Cell of Pune city police helped 253 persons get a refund of Rs 4.12 crore in 2018, which they had lost to fraudsters even without revealing their account details or one time password (OTP) for transactions.
The Cyber Cell receives around 400 applications every month regarding debit, credit and online fraud, defamation on social media, etc. In 2018, the cell had received a total of 5,347 applications and most of them were related to debit and credit card fraud.
Money is being withdrawn from the bank accounts by cloning ATM cards with the help of skimmer machines and without ‘OTP’ sharing. Also, people have lost lakhs of rupees to fraudsters who ask them to deposit money under pretext of helping them get a job. Even though the police are creating awareness of cyber crimes, people are increasingly falling prey to them.
Police officials said that banks do not refund money if the customers reveal their details like card, bank account number or OTP. When the customer has not reported these details, police help those customers get a refund after following up with the banks.
DCP (Cyber Cell) Jyoti Priya Singh said, “We will continue to help people get their money. However, citizens must not reveal their bank account or ATM card details. They should follow cyber security tips.”
FOLLOW CYBER SECURITY TIPS
- Do not give the bank account, ATM card details, OTP information to anyone
- The bank never asks the customer for account information
- Do not tell anyone the CVV number of ATM card
- Report the matter to police if anyone asks for any information
