Maharashtra State Public Health Department launches coronavirus helpline

ST CORRESPONDENT
Thursday, 2 April 2020

Maharashtra Public Health Department recently launched a dedicated Statewide ‘COVID Helpline Maharashtra’ number - +91 20 2612 7394 - on WhatsApp.

Pune: Maharashtra Public Health Department recently launched a dedicated Statewide ‘COVID Helpline Maharashtra’ number - +91 20 2612 7394 - on WhatsApp.

This service will be free-to-use and will act as the central source for accurate, trustworthy and up-to-date information about the ongoing coronavirus (COVID-19) pandemic.

To use the free helpline on WhatsApp, save the number +91 20 2612 7394 in your phone contacts and then text the word ‘Hi’ in a WhatsApp message to get started. This service will be available both in English and Marathi.

The COVID Helpline Maharashtra is an automated ‘chatbot’ service which will allow citizens to get verified answers to questions about coronavirus from the State Public Health Department within 24 hours.

The service will provide information on topics such as coronavirus prevention and symptoms, support being provided by the Maharashtra government and details like common myths with more options to be included in the future.

Complimenting the partnership with WhatsApp, Maharashtra Chief Minister Uddhav Thackeray said, “At this challenging time, we urge residents to stay at home and send a message to ‘COVID Helpline Maharashtra’ service on WhatsApp for verified facts and the latest guidance from the Government of Maharashtra.”

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