Pune: “State received 94 lakh applications under Right To Services (RTS) Act and 87 per cent of them were addressed within the stipulated time limit,” announced Chief Commissioner of State Right To Services, Swadheen Kshatriya.
He was in the city to preside over a workshop on RTS Act. While speaking to the media, he appealed that more people should use the online method for applying for various services notified under this act.
He added that if more applications are filed online, their monitoring and reviewing becomes easier for the Commission.
Two years ago, the State government enacted the Right to Services Act 2015 and appointed a Commission for the effective implementation of this act.
Kshatriya presided over a workshop in Pune, which was attended by 250 officers belonging to fifty different departments. Kshatriya explained various sections of this act and also took a review of its implementation, pertaining to different departments.
Pune Divisional Commissioner Chandrakant Dalvi and District Collector Saurabh Rao were present for this meeting.
While speaking to the representatives of the media, Kshatriya added that citizens have a right to get time bound services that are notified under this act. He added that if designated officers fail to render services to citizens, they are liable for a fine up to Rs 5,000. He added that the act has a provision of departmental enquiry in case of those repeatedly defaulting. Kshatriya added that applicants can appeal if time bound services are not provided to them within the prescribed time limit.
Kshatriya added that the act has a provision to fine appellate authority, in case wrong information is given to the applicant.
Kshatriya congratulated Pune Division for disposal of applications filed under RTS. He added that the citizens can file their applications through Aaple Sarkar portal, and those not having access to online services can approach Maha eSeva centre.