Server slow down irks citizens at Aadhaar enrolment centre

ST Correspondent
Wednesday, 26 July 2017

Pune: Three post offices, including Genral Postmaster Office (GPO) where enrollment for Aadhar card is being carried out witnessed unprecedented crowd on Wednesday. Many citizens who thronged in to on of the three post offices since 9 am on Wednesday morning in order to make amends in their Aadhar card had to face delay due to the server slowing down for several times during the day. 

The citizens wanting to fill up tax returns before 31st July need to link their Permanent Account Number (PAN) with their Aadhar card.

Pune: Three post offices, including Genral Postmaster Office (GPO) where enrollment for Aadhar card is being carried out witnessed unprecedented crowd on Wednesday. Many citizens who thronged in to on of the three post offices since 9 am on Wednesday morning in order to make amends in their Aadhar card had to face delay due to the server slowing down for several times during the day. 

The citizens wanting to fill up tax returns before 31st July need to link their Permanent Account Number (PAN) with their Aadhar card.

However, those having some mistake in name, address, age or birth date on Aadhar card are unable to link it with PAN. Due to several Aadhar enrollment centres being not operational for several days, many citizens are now rushing to post offices in order to get their job done.

According to the official of GPO, “The counter starts at 9.30 am and citizens who want to update their Aadar card, came early. Earlier the server was running smoothly, but few minutes after the server went down and citizens created ruckus. The queue got longer. Around 11 am the server pick the race and within half an hour almost 50 citizens got updation.”

The server was continuously went slower, then officials of GPO decided to close the counter at 4 Pm.

Parshuram Chopde (38), said, “I came at 11 am and found the queue was so long. I waited till half an hour. After that the official said the server went slow, citizens have to wait or may come next day. Again, I came at 3.30 am, but found the server was not working properly.” Parshuram came to GPO to update his middle name which was missing from his Aadar card.

Jayanti Kale (42), said, “The situation was so horrible. I went to City post office, the system was not working their properly. I came here and found the system was not working properly also.” Jayanti came only to update her date of birth and waited for more than 3 hours and return empty hand.

“The system problem was not from GPO, the problem occurred from the Aadhar service provider. We were continuously contact to them they also assured us that it will take time” said a Senior Official.

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