Pune-Secunderabad Shatabdi tops All India Railway survey (ST Exclusive)

Sushant Ranjan
Wednesday, 16 January 2019

A highly placed officer of the Pune division said, ““Under the guidance of Milind Deouskar, Divisional Railway Manager (DRM), the team of Vijay Singh Dads, Senior Division Mechanical Engineer, Kuldeep Raghuvanshi, Coaching Depot Officer and Parth Adhikari, Assistant Divisional Mechanical Engineer have done a splendid job and because of them, the Pune-Secunderabad Shatabdi Express has topped the list.”

Pune: The Pune-Secunderabad Shatabdi Express has topped among all Shatabdi Express trains across the nation on various parameters in the rankings released by Central Railway recently. This train comes under the Pune railway division of Central Railway (CR).
 
Against the background of the Swachhata Mission, a survey was conducted by the railway board. An audit was conducted by the third party, deputed by the railways and the passengers’ feedback helped the train to gain scores in the ranking. The Indian Railways had conducted survey in all 16 zones and 73 divisions. The survey was divided in Rajdhani, Shatabdi, Tejas, Durontos and main/express trains.

In overall rankings, train number 12025/26 Pune-Secunderabad Shatabdi express bagged the top position in all trains. In Shatabdi Express trains, this train has beaten all shatabdis including Delhi-Dehradun Shatabdi Express. Apart from this train number 12297/98 Ahmedabad-Pune Duronto topped in the Duronto train category. This train also belongs to Pune Division and was also maintained by them. In overall rankings, Duronto train ranks 5th. In other premium trains, train number 11077/78 Pune-Jammu Tavi Jhelum Express ranked on 20th position and 12127/28 Pune-CSMT-Pune Intercity Express ranked 126th amongst 132 trains.

In the zonal rankings of premium category trains, Central Railway stands at 11, which is above the North Central Railway and South Central Railway. The North Western Railway has topped among premium category trains, followed by South Western Railway, East Coast Railway and Eastern Railway. 

As per the data accessed by Sakal Times, train number 12025/26 Pune-Secunderabad Shatabdi Express scored 307 in audit process, 305 in direct observation and 304 in passengers’ feedback, out of 333 score in each parameter. The CR scores 916 in this category.

In December 2017, the Pune division had given a new look to Pune-Secunderabad Express by changing its interior and exterior. The train now showcase the cultural heritage, including the folk arts of Maharashtra and Andhra Pradesh and has the additional features such as CCTV cameras and Wi-Fi. 

Moreover, the train has an ultra-modern Anubhuti coach. The composition of Shatabdi Express after augmentation of Anubhuti coach is nine AC chair cars plus Anubhuti coach. Visually challenged passengers always find it difficult to locate their seats but this train has scored in this category too as it has the facility which helps them find their seats in less efforts. 

A highly placed officer of the Pune division said, ““Under the guidance of Milind Deouskar, Divisional Railway Manager (DRM), the team of Vijay Singh Dads, Senior Division Mechanical Engineer, Kuldeep Raghuvanshi, Coaching Depot Officer and Parth Adhikari, Assistant Divisional Mechanical Engineer have done a splendid job and because of them, the Pune-Secunderabad Shatabdi Express has topped the list.”

Survey scores
The surveyors’ scores of ‘Coach Assessment Before start of Journey, Coach Cabin Area, On Board Housekeeping Service (OBHS) staff and tools, toilets, doorways, gangways and vestibules, waste management, en-route watering, passengers’ awareness, pest management, linen/curtains, on arrival at the destination, are taken through audit and direct observations without scaling or equalising weightage. Feedback from many passengers is taken for the feedback survey.

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