Pune: To deal with the increasing traffic at the Pune airport, the Airport Authority of India (AAI) has planned to increase infrastructure for check-ins at the airport. The Pune airport authority is all set to make additional check-in counters and CUSS (Common Use Self Service) kiosks, which allow a flier to auto check-in without waiting in queue. The machines will be set up by March-end, said the official.
“We are coming up with 12 new check-in counters and 5 additional self-service kiosks. This will increase the number of counters from 32 to 44, and self-service kiosks from 3 to 8,” said Ajay Kumar, Director, Pune airport.
The 12 new counters will be set up by March 31 and CUSS kiosks will be installed by April 30 this year.
Earlier, there were two self check-in kiosks for Air India, Jet Airways, IndiGo and Lufthansa, and in August, the authority had installed kiosks for three more airlines, which helped passengers in smooth acquisition of boarding passes at the airport. These three additional self check-in kiosks helped passengers of Vistara, Go-Air and Air Asia to use this facility. The self check-in kiosks were first installed at Pune airport in January 2015.
The AAI plans to have a total of 64 Common Use Terminal Equipment (CUTE) counters, 16 CUSS equipment, 64 bar code scanners and 8 boarding gates by December 2019, seeing the rise in the number of fliers from Pune.
“There has been continuous increase in the passenger footfall at Pune Airport. In 2016, it was about 6.7 million. Considering the passenger footfall, it is important that we have more CUSS counters and CUTE counters to make the process of checking-in seamless and quick,” said Ajay Kumar.
“It is good to know that they are planning to have more counters at the airport. They should install them at the earliest because the number of counters is really not enough to deal with passengers, especially since the number of fliers are only increasing with every passing day,” said Mushtaq Ahmed (31), who works in the pharmaceutical industry.