Pune: The District Consumer Forum has ordered Peppy Paws Dog Resort on Saswad Road, in Wadki, to pay Rs 30,000 compensation to a man, whose Golden Retriever died there in 2016. He had kept the dog at the resort as he had to travel out of country.
Abhijit Ramesh Karode of Undri had filed a complaint in May last year against Peppy Paws Pet Care Pvt Ltd and its directors Roshanraj Rajan Poduval and Rahel Suhas Sable.
In November 2016, Karode paid Rs 15,000 membership for the resort, as he had to go abroad and there was nobody to look after Lexie, his pet. After a medical check-up and injection for Tick Fever, the complainant handed over his pet on November 30, 2016.
After some days, he received messages from the resort authorities about his pet’s illness. He was informed that the pet was vomiting and that medical treatment was given. However, on December 9, the pet died.
Case of Negligence
However, the resort authorities said, “The pet fell ill immediately after four days. She was taken to a doctor, who had given her treatment, but when there was no response from the pet, she was taken to two other doctors where she was medically treated. The pet did not respond to treatment and died. The pet was in the habit of eating waste material by the side of the road and fell ill. We used to inform the wife of the complainant on WhatsApp about the pet.” “When the pet was found not eating food and started vomiting, on her instruction, the pet was given curd and rice. But even then when she could not recover, she was taken to a doctor,” the resort authorities submitted to the forum.
However, the forum did not accept food habits of the pet described by the opponents. “It appears from the record that on December 5, when the pet was found not eating anything, only on the advise of the complainant’s wife, curd and rice was offered to the pet for the whole day, which the pet did not eat. In our considered view, this amounts to the negligence of the opponents,” the forum observed.