Passengers’ forgetfulness sends CISF into a tizzy
Valuable human resources of Central Industrial Security Force (CISF) at Pune airport are being utilised for looking after the forgotten luggage of passengers, instead of security duty.
Pune: Valuable human resources of Central Industrial Security Force (CISF) at Pune airport are being utilised for looking after the forgotten luggage of passengers, instead of security duty.
Passengers forget to collect their belongings after the security checks and take over a week’s time to collect them, till then the CISF is burdened with taking care of them.
Passengers generally forget their valuables like laptops, mobile phones and other electronic items.
Manjit Singh, a Deputy Commandant-rank officer and Public Relations Officer with the CISF headquarters in New Delhi, said that the forgetful attitude among the passengers has increased.
“Last year, the CISF launched the ‘lost and found’ system under which the list of items left back by passengers during security checks was uploaded with their details on the website. Through this, the passengers can just log in and locate their items by selecting the airports,” Singh said.
He said that a system had been developed under which attempts were made to return the luggage of passengers they had forgotten in the same airport.
“The luggage which passengers leave is basically the hand baggage and mostly contains electronic items. The CCTV cameras are checked in order to identify the passengers. The system has been fruitful and is still being improved further. Normally, passengers wait in the lounges for at least half an hour and this time is enough,” the official said.