New collector to introduce grievance redressal system
Collector Ram said, “People get irked if their work is not done on time and so I will be starting a redressal system. People whose work at the department is pending or getting delayed can address their issues in the grievance redressal system and I will look into the matter."
PUNE: In what comes as good news for people, the newly-appointed Collector of Pune, Naval Kishore Ram, has decided to start a grievance redressal system for citizens, who are not getting the necessary help from the administration.
While addressing a press conference, Collector Ram said, “People get irked if their work is not done on time and so I will be starting a redressal system. People whose work at the department is pending or getting delayed can address their issues in the grievance redressal system and I will look into the matter. The complaints will be reviewed and a system to follow up the complaints of people will be set up. I believe all people are good but if proper facilities and services are not provided to people, they get irritated and then react in an unpleasant way.”
The collector who was addressing a press conference on his fourth working day on Tuesday will be scheduling his meeting with the irrigation department and other stakeholders to understand the situation of water storage and utilisation in Pune district.
On land record digitisation work, the collector said that the progress of the process of digitisation of land records is slow, as there are various complexities in the land records of people. He stressed on speeding up the work.
‘Segregation of dry and wet waste most important’
Speaking about the issue of waste management, the collector said that there are several models to process waste but the problem of waste management continues because these methods of waste processing are not being implemented. “We will have to do massive advertisement about waste segregation at source. The dry and wet waste should be segregated at the source itself,” added Ram.
‘Waiting for the GR from MADC’
“Purandar Airport will be the first priority of the administration and we are in talks with the Maharashtra Airport Development Corporation (MADC) to take a decision on land acquisition for the airport project. About 118 homes will be affected and we will be acquiring 2,300 hectares of land for the project. The compensation model will be as per the law. We are also expecting MADC to release a government resolution (GR) related to the project,” said Collector Naval Kishore Ram.
‘Need to have coordination amongst different government agencies’
The collector expressed concern over coordination amongst different government agencies. “We have various development projects in progress and so the need of the hour is strong coordination between different government agencies so that the work progresses at a fast pace,” added Ram.