Consumer Forum orders BoM to pay Rs 2 lakh compensation

ST CORRESPONDENT
Monday, 3 September 2018

Ram Maruti Bhise, a resident of Bibvewadi, had filed a complaint in the consumer forum last year, against the Bank’s Bajirao Road branch manager, and a deputy general manager from its head office, Lokmangal, Shivajinagar.

PUNE: The District Consumer Forum has ordered public sector Bank of Maharashtra (BoM) to pay Rs 2 lakh compensation for deficiency in services, as the bank had not allowed an employee of the Pune Municipal Corporation (PMC) to withdraw money from his salary account for five months.

Ram Maruti Bhise, a resident of Bibvewadi, had filed a complaint in the consumer forum last year, against the Bank’s Bajirao Road branch manager, and a deputy general manager from its head office, Lokmangal, Shivajinagar.

As per the complaint, the managers, without giving any valid reason and without his consent or written intimation to him, prevented him from withdrawing money from his salary account during the period from June 2016 to November 2016, because of which he suffered financial loss and was put to physical and mental trouble.

The bank officials did not appear before the forum and, hence, the forum issued ex-parte order against them. 

After hearing the case the forum ordered that it is hereby declared that the opposite parties have caused a deficiency in service and they do pay, jointly and severally, the amount of Rs 2 lakh to the complainant as compensation.

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