Consumer forum dismisses complaint demanding compensation from SBI

Mubarak Ansari
Saturday, 15 July 2017

The Pune district consumer forum has dismissed an accused’s complaint demanding compensation from the State Bank of India (SBI), which had frozen his account after a FIR was registered against him in Assam.

PUNE: The Pune district consumer forum has dismissed an accused’s complaint demanding compensation from the State Bank of India (SBI), which had frozen his account after a FIR was registered against him in Assam.

Kisanrao Rathod of Warje-Malwadi, who is the proprietor of Board of Child Education Research and Training (BCERT), had filed a complaint seeking Rs 10,000 compensation from SBI’s branch in Vadgaon Budruk, Pune, and Gossaigaon branch in Kokrajhar district of Assam. 

According to the complainant, BCERT helps to provide attractive child educational material and training and about 5,000 schools are attached to BCERT. He had opened a current account with Vadgaon Budruk branch, for the activities of BCERT. In September 2014, when he approached the bank for transactions, the bank refused and informed him that his account has been frozen on the instructions of sub-divisional police officer (SDPO) Gossaigaon, Assam. 

On request, the bank gave a copy of a letter of instruction dated September 23, 2014, and copy of fax message dated September 12, 2014, from SDPO, Gossaigaon, Assam. The message was based on FIR No. 317 registered against Rathod for offences under sections 420 (cheating) and 406 (criminal breach of trust) of the India Penal Code, registered with Gossaigaon police station in Kokrajhar district, Assam, for doubtful financial activities. The complainant prayed that Assam is far off and it is difficult to sort out the case there. Hence, he sought directions to the bank to permit the operations in his bank account. He had also asked Rs 10,000 compensation towards mental agony.

On the other hand, the bank officials opposed his demands, stating that they have followed the rules. 

The forum held that there was no deficiency on part of the bank and dismissed the complaint.

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