PUNE: City auto-rickshaw drivers have demanded a rollback of the online permit application system as they are unable to fill the form online.
With a view to improve its services in the city, the Regional Transport Office (RTO) introduced an online service from June 24. The service is for accepting new auto permits, where auto-rickshaw drivers can submit their documents with a Demand Draft (DD) and permit fee.
Auto-rickshaw drivers claimed that the new service is taking too much time as they have to visit a cyber cafe for the purpose. Cyber cafes demand extra charges.
"The government introduced the open policy for auto-rickshaw drivers, for which they are thankful. But the problem is that most of the auto-rickshaw drivers are not well-versed with computers. The newly-launched service has not been functioning for the past 25 days. The auto-rickshaw drivers are confused as the website does not give proper information on how to apply. RTO officials are giving new dates for online applications every day," said Baba Shinde, President of Pravasi Vahtuk Sanghatna, an association of transporters.
The association has demanded rollback of the new service. They demanded acceptance of applications in person because it is convenient. Uttam Bhalerao, an auto-rickshaw driver from Pune station, said, "I am not literate. I don't know how to operate computers. When I go to a cyber cafe or any computer operator's office, they charge Rs 500 to Rs 1,000 to fill the online application."
NEW WEBSITE BEING LAUNCHED
Sanjay Raut, Deputy Regional Transport Officer, Pune, said, "+A new website, which is developed by the National Institute of Technology (NIC) will be launched next week."