Pune: The annual pre-exam psychological counselling services for students and parents, provided by the Central Board of Secondary Education (CBSE), began from February 1 and will continue till April 13, all through the Class X and XII Board examinations.
CBSE Tele-counselling is offered by principals and trained counsellors from within CBSE-affiliated schools located in and outside India. It is a voluntary, free of cost service provided by the participants.
This year, 91 principals, trained counsellors from CBSE-affiliated government and private schools, some psychologists and special educators will participate in tele-counselling and address exam-related psychological problems of students. Out of these, 71 are available in India and 20 in Nepal, Kingdom of Saudi Arabia (Al-Khobar), Sultanate of Oman, UAE (Dubai, Sharjah, Ras Al-Khaimah), Kuwait, Singapore, Qatar and Japan.
For the ninth year, CBSE has arranged to provide counselling to differently abled students in which four special educators are participating.
Centralised toll-free access in India
Students can dial a toll-free number 1800118004 from any part of the country, which will give centralised access to CBSE helpline. While general queries will be answered by the operators, students will be connected to principals or counsellors in case of exam-related anxiety or stress. The helpline will be operational from 8 am to 10 pm on all days.
CBSE experts will answer queries of students through weekly Question-Answer columns to be published in major national newspapers in February. Online queries will be replied at firstname.lastname@example.org. Advice to cope with exam-related anxiety will be available at www.cbse.nic.in through micro link helpline.