75% pending work of Pune Airport completed in 2017

Sushant Ranjan
Saturday, 16 December 2017

Pune: Authorities at Pune Airport, Lohegaon, completed 75% work in 2017 which was pending for last two years. One of the major infrastructural change at the airport is the expansion of the present terminal building for providing more space to the fliers. Let's take a look at how the facilities improved and where it is still lacking 

Pune: Authorities at Pune Airport, Lohegaon, completed 75% work in 2017 which was pending for last two years. One of the major infrastructural change at the airport is the expansion of the present terminal building for providing more space to the fliers. Let's take a look at how the facilities improved and where it is still lacking 

Airport terminal
The Airport Authority of India (AAI) had given permission to the Pune airport authority to expand the present terminal building. Work started in January this year. Besides the arrival and departure gates, the entire structure of the front side of the building was extended by six feet. 

The area that witnesses the passengers walking and lining up to enter through the arrival will also be extended by eight feet. This helped ease the pressure on the inside sections of the airport. 

Time saving kiosks
The airport is moving towards digitalisation. Two major changes i.e. installation of e-boarding pass kiosks and grievances and redressal machines was seen. The e-boarding pass machines are already installed at Delhi, Mumbai, Kolkata, Hyderabad, Bengaluru, Vizag and Chennai. 

Passenger traffic at the airport has been increasing constantly and it is important that to add facilities which allow people to check-in without any hassle. These kiosks ensure that passengers do not have to stand in queues to collect their boarding passes. 

However, these are mainly for people who travel with only a hand baggage. The airport witnesses long queues in front of the check-in counters of airlines during peak hours in the morning and evening due to a large number of passengers. For many, these three kiosks are proving a lifeline as it saves a lot of time. 

Passengers' feedback 
To facilitate faster check-ins, seven new luggage checking X-Ray machines have been added to the existing eight.

Additionally, the waiting lounge near the second departure gate inside the terminus, which currently accommodates 100 passengers, is set to be expanded. 

To gauge the response to this development, the AAI has kept three feedback machines at various spots inside the terminus where passengers will say whether 'they are happy or not' with the 'various services'. To increase the seating facilities the authority has installed around 250 chairs. 

Improvement needed
The Pune airport authorities had been requesting additional chairs and baggage trolleys for several months. 

Even as the administration has asked for 1,000 additional chairs and 800 trolleys, the Western Region headquarters had sent it a communication, asking if it could part with some of the 'old chairs and trolleys', which would be transferred to regional connectivity service airports. 

High passenger flow at Pune Airport 
- The airport has 160 arrivals and departures in all every day. 
- Contrary to the high volume of the commute, the infrastructure for check-ins, waiting lounges and other facilities are lacking.
- There are two spaces on the ground floor and two more are set to be added. Here, the passengers, after completing the check-in process, would wait for final boarding of the flight. 

Rise in passenger flow
- 21.7%: Increase in domestic passenger flow from April to October 2017 compared to 2016.
- 14.8%: Increase in international passenger flow compared to 2016.
- 30,718: Domestic and 1,352 international aircraft movement record at Pune airport.

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