‘Digital consumerism not always reliable’

Sunil Pradhan
Thursday, 15 March 2018

“We are aware that mobile apps collect individual data, which is then sold or tracked by companies. Nothing comes free. Moreover, we are not taking advice of experts and are relying on these apps for decisions related to our health,” said Mahajan.

PUNE: With the massive rise in digital data and people consuming this data to take crucial decisions, cyber experts have urged people to be aware of technology in detail before taking decisions based on available data.

The recent technology shift has brought all digital information at people’s fingertips through mobile phones. Mobile applications related to heath, finance, education, etc. are easily available and are being used by people. These applications present data in a consumable format, which is knowingly or unknowingly absorbed by people. 

Chirayu Mahajan of Ana Cyber Forensics said it is high time people learn things in detail before consuming digital information. “We are aware that mobile apps collect individual data, which is then sold or tracked by companies. Nothing comes free. Moreover, we are not taking advice of experts and are relying on these apps for decisions related to our health,” said Mahajan.

The cyber expert said that such technological applications should come with disclaimers and should be legally liable if they harm a consumer. “When people download various applications, they are asked to sign an agreement. The consumer, without bothering, just signs the agreement, but fails to notice that it is not legally binding on digital platforms,” said Mahajan.

Another cyber expert, Anil Raj of Cybervault Securities Private Limited, said that digital consumers should take care of their data’s privacy. “Personal data of consumers is used by various companies. Similarly, consumers should also go for expert advice rather than depending on technology. Another thing consumers can do is to check for reviews and comments of services and products before taking a decision to act on digital information,” said Raj.

Cyber experts appealed to digital consumers to check for the source of information, authenticity of source of information and background of the source before consuming information through digital platforms.

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