‘Consumers should be aware of rights’
“The consumers should be aware so that they are not cheated. For example, a sweet shop owner should inform the consumers about the time before which the sweets are good for consumption." said Dinesh Bhaledar.
PUNE: On the occasion of World Consumer Rights Day and to create awareness about consumers’ rights, the officials of the district supply department have organised a consumer awareness event in Swargate on Thursday. According to the information given by officials of the district supply department, various cultural and consumer awareness events will start from l0 am at Swargate state transport bus stand.
Speaking of consumer awareness and their rights, District Supply Officer (DSO) Dinesh Bhaledar said that consumer awareness is must for the safety of consumers. “The consumers should be aware so that they are not cheated. For example, a sweet shop owner should inform the consumers about the time before which the sweets are good for consumption. Similarly, any packed product should contain details of the packing date, price, mandatory certifications, weight and other necessary details,” added Bhaledar.
Speaking on precautions to be taken in case of consumption of medicinal products, Bhaledar said that manufacturer should give details of the expiry date of the medicine and also give a precautionary tip about consumers visiting the doctor in case of any unexpected reaction after consumption of the medicine. “Various products are packed using preservatives and a consumer should be made aware of the type of preservative used to preserve the product,” added Bhaledar.
The DSO said that the purchaser has various rights which he should be aware of. “The purchaser has the right to be fully informed about the performance and quality of all goods and services. The right to seek redressal, whenever consumer rights have been infringed. The purchaser should be aware of guarantee, warranty of the products before buying,” added Bhaledar.