Pune: Mahavitaran started the centralised printing and distribution of bills from August 6 to provide accurate and timely bills to its 2.5 million consumers in the State. This is the first of its kind in the country’s distribution sector. It will also enable consumers to take benefit of prompt payment discount.
Mahavitran released a press statement and stated that as per the present process, it takes 7 to 8 days’ time in the printing of bills and to reach the consumers. “The consumers were not getting the benefit of prompt payment discount due to delay in receiving of bills. It was also difficult to control the printing and distribution of bills as the work was performed by different agencies,” read the statement.
“To find a solution to all these problems, Mahavitaran decided to make centralised printing and distribution of electricity bills. With the help of the mobile app, it becomes easy to take real time meter reading and it also has the check reading facility. This will make the billing process fast and in a daily manner. The billing system will be more accurate and it will make the payment system easy for the consumers by removing hassles of standing in queues,” the statement said.
“The bills will be prepared on the servers of the head office and it will be delivered to the distribution agencies of the respective zones within 24 hours. After that, the agency will take 48 hours to distribute these bills in the cities and urban areas and 72 hours in the rural areas. The agencies will be penalised if there is any delay in the distribution of the bill as per the given time period. This will help the consumers to take the benefit of the prompt payment discount,” it said.
